Research findings indicate that community-based tourism at the Khama Rhino Sanctuary Trust (KRST) has become a very important source of employment for local communities, with the Sanctuary employing locals in a variety of jobs ranging from cleaners, drivers, guides etc. Results from interviews with the Chief Warden indicate that KRST employs 26 permanent staff members, with 23 coming from the 3 member villages of Serowe, Paje and Mabeleapudi and the remaining 3 coming from other parts of the country. Furthermore, results indicate that casual labourers are occasionally hired when the need arises.
KRST also contributes to local economic development, with results indicating that people who are employed use their wages to assist family members financially, thereby improving their living conditions. Wages obtained from this CBNRM project are used for various activities, including the payment of school fees, the buying of food and clothing and the construction of traditional dwellings/huts.
Other indirect benefits trickling down from the KRST include through rent for local house owners. Results indicate that all workers from Serowe rent houses in Paje (as it is the village closest to KRST) thereby generating income for the house owners. Focus group discussions as well as the interview with the Chief Warden indicate that community-based tourism (CBT) has enabled the sourcing of goods and services from the local community. Small, Medium and Micro Enterprises (SMMEs) as well as informal sector operators provide a number of services to the Sanctuary. These services include; welding, thatching grass, roofing poles, petrol and diesel from a local filling station and food. Furthermore, arts and crafts are obtained from a San project in a neighbouring village (although not part of KRST). The sourcing of locally available goods and services is very important for this community as opportunities are created for small scale, informal sector operators, who otherwise would not have access to the mainstream tourism industry, which is mostly foreign dominated.